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We'll use the same guidelines and standards for all user-generated content, and for the property responses to that content.
Reviews Principles Contributions to are a reflection of the dedication of our guests and properties, so we treat them with the utmost respect.
Whether negative or positive, we'll post every comment in full, as quickly as possible, after it's moderated to comply with guidelines.
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Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone who’s stayed at the property?
We want you to share your story, with both the good and the not-so-good.
Only a customer who has booked through and stayed at the property in question can write a review.
This allows us to verify that our reviews come from real guests like you.
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